Cookie Policy Document

This Cookie Policy explains how Legal-Services.co.za uses cookies and similar tracking technologies when you visit our website. By continuing to use this website, you consent to the use of cookies as described in this policy. You may withdraw consent at any time by adjusting your browser settings or using our cookie preference controls.

  1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to improve user experience, and to provide information to website operators. Cookies do not contain personally identifiable information on their own, but may be combined with other information we hold about you.

  1. Who Sets Cookies on This Website

Cookies on Legal-Services.co.za are set by two categories of parties:

  • First-party cookies: set directly by Legal-Services.co.za for the operation and improvement of this website.
  • Third-party cookies: set by external service providers whose tools we use on this website, including analytics platforms and marketing tools. We do not control the cookies set by third parties and recommend reviewing their respective cookie and privacy policies.

  1. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have requested cannot be provided.

  • Session management cookies — maintain your session as you navigate the website.
  • Security cookies — help protect the website and its users from fraudulent activity.
  • Load-balancing cookies — ensure the website delivers content efficiently.

3.2 Analytics and Performance Cookies

These cookies collect information about how visitors use the website, including which pages are visited most often and any error messages received. All information collected is aggregated and anonymous. We use this data to improve how our website works. If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor its performance.

  • Google Analytics — tracks visitor behaviour, session duration, traffic sources, and page performance. Data is processed by Google LLC and subject to Google’s Privacy Policy. Google Analytics may transfer data outside South Africa.

3.3 Functional Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we have incorporated into our pages.

  • Preference cookies — remember settings you have applied, such as cookie consent preferences.
  • Form-state cookies — retain information entered in forms to improve your experience.

3.4 Marketing and Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

  • Meta Pixel (Facebook/Instagram) — tracks conversions and may be used to show targeted advertising on Meta platforms. Subject to Meta’s Data Policy.
  • Google Ads / Google Tag Manager — may be used to measure the effectiveness of our advertising campaigns and to deliver relevant ads across Google’s advertising network.

You may opt out of targeted advertising at any time via your browser settings or through industry opt-out tools such as the Network Advertising Initiative opt-out page (optout.networkadvertising.org).

  1. Cookies Set by Third Parties

The following third-party services may set cookies on your device when you visit our website. We do not control these cookies and their collection and use of data is governed by the relevant third party’s privacy and cookie policies:

  • Google LLC — Google Analytics, Google Tag Manager, Google Ads (policies.google.com/privacy)
  • Meta Platforms, Inc. — Meta Pixel / Facebook Pixel (www.facebook.com/privacy/policy)
  • WordPress / hosting infrastructure — operational cookies for content management and caching.

We recommend reviewing the privacy policies of these third parties to understand how they process data collected via cookies.

  1. How Long Do Cookies Last

Cookies vary in how long they remain on your device:

  • Session cookies: temporary cookies deleted when you close your browser.
  • Persistent cookies: remain on your device for a set period or until you delete them manually. Expiry periods vary by cookie type and provider — analytics cookies typically persist for 13 months; marketing cookies may persist for up to 24 months.

  1. Data Transfers Outside South Africa

Some third-party cookies (including Google Analytics and Meta Pixel) may result in your data being transferred to and processed in countries outside the Republic of South Africa, including the United States of America. These transfers take place in accordance with the applicable data transfer mechanisms under POPIA and, where applicable, the EU General Data Protection Regulation (GDPR). By accepting cookies on this website, you consent to such transfers.

  1. Your Cookie Choices and Controls

You have several options for managing cookies:

7.1 Browser settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, to notify you when a cookie is set, or to delete cookies after each session. Please note that disabling cookies may affect the functionality of this website. Instructions for managing cookies in common browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions

7.2 Opt-out tools

You may opt out of specific third-party tracking using the tools provided by those services:

  • Google Analytics opt-out: tools.google.com/dlpage/gaoptout
  • Google Ads personalisation: adssettings.google.com
  • Meta ad preferences: www.facebook.com/ads/preferences
  • Network Advertising Initiative: optout.networkadvertising.org

7.3 Cookie consent banner

When you first visit Legal-Services.co.za, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You may update your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

  1. POPIA Compliance

The use of cookies on this website that involves the collection and processing of personal information is governed by the Protection of Personal Information Act 4 of 2013 (POPIA). Where cookies collect or process personal information, we rely on your consent as the lawful basis for such processing. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

For more information on how we handle personal information generally, please refer to our Privacy Policy.

  1. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our use of cookies. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes acceptance of the revised policy.

  1. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us via our contact page.

This Cookie Policy should be read in conjunction with our Privacy Policy, Disclaimer, and Terms & Conditions, all of which are available on Legal-Services.co.za.

  • Used to store your authentication details.

  • Used to store your authentication details.

  • Used to check if your browser has cookies enabled.

  • Used to persist your user configuration in the admin dashboard.

  • The time at which wp-settings-[user_id] was set.

  • Embeds from this vendor are blocked and replaced with a placeholder until consent is given.

  • Embeds from this vendor are blocked and replaced with a placeholder until consent is given.

  • Embeds from this vendor are blocked and replaced with a placeholder until consent is given.

  • Embeds from this vendor are blocked and replaced with a placeholder until consent is given.

  • Enables Google Analytics 4 to record which pages you view, how long you spend on them and how you arrived at the site. This data is processed by Google on our behalf and is not used to identify you.

  • Enables Google to store cookies used for advertising, such as tracking ad clicks and measuring conversion rates.

  • Allows Google to collect and use your data for ad targeting and to measure the performance of advertising campaigns.

  • Allows Google to show you personalised ads based on your interests and browsing history.